Rumbo PT Reviews

User-friendly interface makes booking flights and travel arrangements straightforward.

Offers competitive and transparent pricing, with clear tariff breakdowns and no hidden fees reported by some users.

Provides flexible payment options including the ability to reserve and pay later.

Supports flash sales and promotional discounts, especially through their app.

Includes varied travel services such as flights, hotels, and holiday packages.

Some customers found the service reliable for organizing combined travel packages (flight, shuttle, hotel).

Extensive Offering: Access thousands of options including flights, hotels, apartments, rental cars, cruises, bus and railway tickets, enabling fully customizable trips.

Flexible Payment Options: Ability to reserve bookings with partial payment and complete payment before travel.

Flash Sales: Frequent limited-time offers on travel packages provide opportunities for significant savings.

Rumbo App: Provides exclusive deals, priority assistance, and real-time access to trip information.

Comprehensive Trip Management: Manage all reservations, receive real-time notifications, and access boarding passes in one place.

Efficient Customer Service: Dedicated support for booking assistance and inquiries.

Discounts and Promotions: Regular promotional offers to save on flights and hotels.

Poor customer service is a frequent complaint, including difficulty contacting support and unhelpful responses.

Reports of issues with refunds, especially for canceled flights, with delays or refusals.

Presence of unexpected fees and price increases after initial booking.

Several users describe negative experiences including rude treatment, duplicate charges by airlines, and booking errors.

The platform has a low trust score on scam detection sites, citing questionable website quality and backend issues.

Some reviews describe it as a scam or misleading, highlighting stress and financial loss caused by the service.

Limited customer support channels and over-reliance on automated responses frustrate users needing assistance.